Laughing at yourself
I have had a good laugh at myself over the last few days. Let me tell you my story.
The other day I added a gift card to my amazon account so I can purchase something. I thought the total was off and tried several times to fresh to get the correct amount. I could not solve the issue so I called amazon and a nice service rep went over the problem with me. Apparently I have two accounts associated with my mail address. So while I was ordering from one account I was putting my gift card on another one. Weird I know but I need to check my auto fill more carefully. They could not merge the accounts and the rep told me he could not take the total and just give me a new gift card so he put in a request to the gift card team to take one total and put it to my main account for me. Which thankfully the next day they did. Awesome service rep dude. This made me laugh at myself for not realizing the two different passes I was using.
Secondly, I was having problems logging into my Bank account. I called up on Tuesday and after some verification they reset my pin. Well I could still not log in and that puzzled both myself and the rep. The rep put in a trouble ticket to push it higher and I thanked her and hung up since I had to go to an appointment. I called the next day not realizing it was Veterans day, after I called today. After a few trouble shooting the rep told me I made a user and had to use that instead of my member number. Going d’oh and face palming hard I was able to log in and change my pin. So the last few days have been humbling and face palming worthy.
